BrightUp only asks for the information needed to provide affordability guidance, secure access, and the next steps toward mortgage support. That includes contact information you provide directly and, if you choose, read-only financial account data used to better understand income, cash flow, and payment habits.

Sensitive data is protected through secure providers, limited access, and clear explanations of what is being used and why. Information is only shared when needed to support your experience, meet legal requirements, or help you move forward with a lender you choose to work with.